Effective Date: 03.12.204
At Necrotic Threads, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
By using our website, you agree to the terms outlined in this policy. If you do not agree, please discontinue using our services.
1. Information We Collect
We collect personal information that you voluntarily provide to us and information that is automatically collected when you interact with our website.
A. Information You Provide to Us
- Personal Information:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely through third-party providers)
- Account Information:
- Username and password (if you create an account)
- Communications:
- Any correspondence, including customer support requests and feedback.
B. Information We Collect Automatically
- Device Information: IP address, browser type, device type, and operating system.
- Usage Data: Pages visited, time spent on the site, referral URLs, and other usage metrics.
- Cookies and Tracking Technologies: We use cookies to enhance your experience and gather analytics.
2. Legal Basis for Data Collection
We collect and process personal data based on the following legal grounds:
- Consent: When you provide your information voluntarily (e.g., subscribing to a newsletter).
- Contractual Necessity: To process and fulfill orders, manage payments, and provide customer support.
- Legitimate Interest: To improve our website, prevent fraud, and conduct marketing activities.
- Legal Obligation: To comply with applicable laws and regulations.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders and manage shipping.
- To provide customer support and respond to your inquiries.
- To send you promotional emails, special offers, and updates (with your consent).
- To analyze website usage and improve our services.
- To comply with legal requirements and prevent fraudulent activities.
4. Your Data Protection Rights
A. For Customers in the United States (CCPA)
If you are a resident of California, you have the right to:
- Request access to the personal information we collect about you.
- Request deletion of your personal information (subject to certain exceptions).
- Opt out of the sale of your personal information.
To exercise these rights, please contact us at support@necroticthreads.com
B. For Customers in the European Union (GDPR)
If you are located in the EU, you have the right to:
- Access, correct, or delete your personal information.
- Restrict or object to the processing of your data.
- Data portability: Receive your personal data in a commonly used format.
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us at support@necroticthreads.com
C. For Customers Worldwide
We respect your privacy rights globally and provide similar rights to all customers, regardless of location.
5. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Service Providers: Payment processors, shipping carriers, and IT service providers.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
6. Cookies and Tracking Technologies
We use cookies to:
- Analyze website traffic and user behavior.
- Provide personalized content and ads.
- Improve site performance and user experience.
You can manage your cookie preferences through your browser settings.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
If you are accessing our website from outside the United States, please note that your information will be transferred to and processed in the United States or other countries where our service providers are located. We ensure adequate protection of your personal data in compliance with applicable laws.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Necrotic Threads
Email:support@necroticthreads.com
Phone: +48 510 914 298
Address: Czmoń os.Radosne 42/1 62-035